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Thajwas glacier

view of Thajwas glacier from namrose resorts

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Privacy Policy

our Privacy

Hotel NAMROSE RESORTS  understands that privacy is important to you and wants your experience online to be as enjoyable and safe as possible. This privacy policy describes how Hotel NAMROSE RESORT  Shandles your personal information generally and when you use this web site (the "Site").

What personal information is collected by Hotel NAMROSE RESORTS ?

Visitors to the Site provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription and entry forms, booking forms and requests for more information, either through e-mails, response devices or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including but not limited to, your name, e-mail address or information about what you like and do not like. When booking accommodation on-line or paying for other goods or services, we may request your credit card number to complete the transaction or your mailing address to ensure delivery.

Similarly, guests at our hotels and other individuals may provide information to Hotel NAMROSE RESORTS.

Hotel NAMROSE RESORTS will generally not collect sensitive information about you such as details of your race, political beliefs, religion or health. However this may be required where we are providing you with specialised services (such as access requirements for a disability).

We need this personal information in order to provide you with our products or services, and so we can provide you with a broad range of information in relation to tourism, hospitality and services and to assist in delivering a better service to you.

This information will be recorded by the hotel or business to which it is given and updated by that hotel or business when additional information is supplied or upon request from you. The contact details of a hotel or business are available when you obtain services from thata hotel or business.

Use of personal information

Hotel NAMROSE RESORTS uses the personal information collected to provide you with our services and to assist in making your experience with Hotel NAMROSE RESORTS a satisfying one. Information is also collected to establish and maintain proper business records.

Your personal information may also be used by Hotel NAMROSE RESORTS to notify you about new products, services or promotions in the tourism, hospitality or services industries from time to time.

Hotel NAMROSE RESORTS guests have the ability to make reservations via the accorhotels booking facility included as part of the Site. The benefit of this booking facility system is that you can make a reservation at any time, 24 hours per day. If you choose to make a booking via the telephone and you make your call outside usual business hours in the country from which you are calling, you may be talking to an operator from overseas but your personal information collected at that time will only be used to process your booking and as otherwise described in this privacy policy.

Guest Privacy Policy for Hotel

If you lose your hotel key, most hotels are reluctant to hand you a new one without some proof of who you are. They also won't tell you what room your brother is staying in, even if you are family. These rules are part of a hotel's privacy policy, put in place to protect the personal information of its guests. The guidelines address how a hotel handles guests' information at the property and online. Although there are standard privacy protocols for hotels, these are optional with details varying from one hotel to the next.